Improving Customer Experience Means Giving the Silent Majority a Voice
Our CEO and founder, Georgina Nelson, penned an article for Multichannel Merchant on how retailers can reach the silent majority of their customers who never leave feedback, thus opening the doors to higher response rates and better insights. The first step, she says, is to recognize the silent majority in the first place. Then, give […]
TruCharity: Why Every Rating Matters
Since day one, TruRating has been a force for good. It’s in our DNA. Whether that’s bringing the truth back to ratings, helping businesses improve or doing the small things that make our partners smile, we’ve wanted to make sure every interaction with us mattered in a meaningful and positive way. Today we are proud […]
TruRating Survived the Retail Shark Tank and Came Out on Top!
We are absolutely delighted to announce that despite tough competition, TruRating was voted winner of the 2017 Retail Executive Summit (RES) Startup Competition, sponsored by RIS News. “TruRating emerged as the big winner by beating two other retail tech startups in a shark-tank competition,” said Joe Skorupa, editorial director of RIS News. “TruRating won the […]
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