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Operations

Operations

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Holiday retail trends 2025 – what value-conscious shoppers want now

Discover 2025 holiday retail trends and how value-conscious shoppers compare, plan, and buy. Plus, strategies for retailers this season.
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TruRating wins Best Brand & Values Initiative at the 2025 Business Culture Awards

We’re delighted to announce that TruRating has been named a finalist for the Best Brand & Values Initiative at the 2025 Business Culture Awards.
holiday shopping trends 2025

Value masterclass – the secrets to a strong holiday season in a price-sensitive environment

Discover 2025’s holiday retail trends in TruRating’s value masterclass. Learn how to drive confident spending in a price-sensitive market.
retail data

Harnessing retail data – how analytics and AI are redefining store performance

Explore how retail data and analytics are empowering leaders to improve conversion, consistency, and customer experience.
jd sports canada

JD Sports Canada partners with TruRating to bring real-time shopper insight to every store 

TruRating is proud to announce that JD Sports Canada is now live with TruRating, joining JD Sports US in using real-time customer feedback.
ai retail operational excellence

AI in retail – how artificial intelligence is changing the retail industry

Discover how AI in retail is transforming operations, boosting conversion, and enhancing customer experience with real-world brand examples.
nrf 2026

TruRating takes to the field at NRF 2026 to reveal coaching that converts

Discover TruRating at NRF 2026. See AI-powered coaching and real-time performance intelligence that links CX to sales and loyalty.
retail performance metrics

Retail performance metrics – how to measure and improve store results

Discover retail performance metrics that link customer experience to revenue. Learn how real-time feedback improves store results.
retail coaching

Retail coaching – the key to driving store performance

Discover how retail coaching drives consistent store performance, improves ATV, and builds engagement through focused behavior and feedback.
real time feedback and customer experience

Real-time feedback and customer experience – the new standard for retail

Explore how real-time feedback and real-time customer experience are transforming retail. Learn benefits, analytics, and store coaching tips.
forrester nrf europe

TruRating named in Forrester’s “2025 NRF Europe Innovators: Retail-Focused Tech Companies To Watch”

TruRating named in Forrester’s 2025 NRF Europe Innovators report. See how real-time checkout feedback tied to spend helps retailers scale.
Competitive-Pricing-Strategy-Blog-Image

Advantages and disadvantages of a competitive pricing strategy

Learn the advantages and disadvantages of a competitive pricing strategy and why store-level insight is key for retail operations leaders.
atv guide

How to get your frontline to think “sales”, not just “service

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You’ll be in great company...

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“Making the right decision is not always easy in retail. TruRating gives us the ability to test and validate our intuitions and act confidently.”

New Balance

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“The ability to analyse CX by department really is a step change – the speed and volume of the solution allows you to do things previously not possible.”

Five Below

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“TruRating provides a consistent, up-to-date view of performance across every channel, it brings our business together in a way no other tool has.”

bealls

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Improving ATV – how to get your frontline to think “sales”, not just “service

atv guide